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Peer Support

Peer support helps people to feel confident in managing their own health and care. It happens when people with similar long-term conditions, or health experiences, come together to support each other – either on a one-to-one or group basis. It is enabled through relationships that build mutual acceptance and understanding.

PCP leads the delivery of Peer Support in the community, within a county wide system. We work with Tees, Esk and Wear Valleys NHS Foundation Trust and voluntary sector partners to provide a team of Peer Support Workers for local people. These workers share their lived experience and provide one-to-one support and groups in the community.

Our promises to you

You will be appointed to a Peer Support Worker, who we plan to be with you throughout your time in the service. Sometimes circumstances change and if this happens you will be appointed a new Peer Support Worker.

Your time in the service will be discussed with you, and you will agree with your Peer Support Worker when you feel you are able to step away from the service. Appointments will be booked at the start of your time with us, and we will try and keep them on days and times that are convenient for you.

We will remain professional, friendly and helpful throughout your time with the service. We will be flexible, where we can be, offering in person, telephone and virtual appointments according to your preference.

We will regularly review how things are going with you throughout your time with us. You are welcome to re-engage with the service in the future if you have stepped away and feel you need further support at a later date.

Contact us

To access Peer Support for yourself or someone you are supporting simply get in touch via PCP reception on 01325 321234 or email peersupport@pcp.uk.net You can also click the link below to access the service online.

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